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Patient Experience of Care Survey
109
matches
Measure Data are from 10/1/2008 – 9/30/2009
.
Generated:
Jul 31 2010 12:21 AM
X
Each column on this report represents the "always" answer to a series of questions. Answers in the survey were grouped as "always," "usually," or "sometimes or never." To see all of the answers relating to any question, simply click on a column title.
Click on any hospital to see the entire survey results for that facility.
Click on "Sort" to sort the report based any column.
Survey Results (%)
Average
Patients ranked hospital high
Definitely recommend hospital
Doctors always communicated well
Nurses always communicated well
Patients always received requested help
Staff always explained medications
Pain always well controlled
Always quiet at night
Room always clean
Staff provided discharge instructions
National Average
66
68
80
75
63
59
69
57
70
81
State Average
70
72
82
78
68
64
70
59
76
86
State Benchmark
78
81
87
83
78
71
76
67
84
89
sort
sort
sort
sort
sort
sort
sort
sort
sort
sort
sort
Appleton Medical Center (Appleton)
65
74
79
75
66
60
68
47
74
85
Aspirus Wausau Hospital (Wausau)
70
79
83
78
63
69
71
67
76
88
Aurora BayCare Medical Center (Green Bay)
75
76
80
78
70
66
71
67
83
85
Aurora Lakeland Medical Center (Elkhorn)
58
60
78
74
63
58
66
46
63
86
Aurora Medical Center Hartford (Hartford)
66
65
82
78
68
64
68
58
80
88
Aurora Medical Center Kenosha (Kenosha)
65
69
79
72
60
57
64
58
75
85
Aurora Medical Center Manitowoc County (Two Rivers)
73
75
82
80
69
61
75
63
84
86
Aurora Medical Center Oshkosh (Oshkosh)
74
76
81
77
68
66
70
60
74
88
Aurora Memorial Hospital of Burlington (Burlington)
59
57
77
74
62
60
68
55
70
85
Aurora Sheboygan Memorial Medical Center (Sheboygan)
72
72
81
80
71
65
72
63
70
87
Aurora St. Luke's Medical Center (Milwaukee)
61
68
72
70
48
55
63
46
66
84
Aurora West Allis Medical Center (West Allis)
67
71
76
72
50
56
66
58
69
81
Baldwin Area Medical Center, Inc. (Baldwin)
Bay Area Medical Center (Marinette)
59
63
83
77
66
62
70
60
74
85
Beaver Dam Community Hospitals, Inc. (Beaver Dam)
69
68
83
79
68
63
68
61
80
86
Bellin Hospital (Green Bay)
77
80
79
80
75
66
71
60
81
91
Beloit Memorial Hospital (Beloit)
67
69
83
78
69
64
71
58
72
83
Berlin Memorial Hospital (Berlin)
70
68
82
82
77
65
69
55
80
86
Black River Memorial Hospital (Black River Falls)
83
80
89
83
83
70
77
68
83
91
Boscobel Area Health Care (Boscobel)
64
63
82
78
72
61
75
55
73
85
Burnett Medical Center (Grantsburg)
69
71
81
77
80
65
76
54
83
86
Calumet Medical Center (Chilton)
73
76
90
82
75
81
78
65
86
85
Columbia Center (Mequon)
91
96
90
85
78
75
79
80
76
89
Columbia St. Mary's Hospital Milwaukee (Milwaukee)
63
68
79
75
56
60
72
57
57
86
Columbia St. Mary's Hospital Ozaukee (Mequon)
68
75
81
74
52
57
66
50
65
76
Columbus Community Hospital (Columbus)
73
74
85
77
74
64
73
67
87
84
Community Memorial Hospital (Menomonee Falls)
72
76
81
76
67
59
67
56
72
85
Community Memorial Hospital (Oconto Falls)
71
65
80
79
77
67
68
62
74
87
Cumberland Memorial Hospital, Inc. (Cumberland)
79
70
84
84
85
64
73
66
79
83
Divine Savior Healthcare (Portage)
59
58
80
73
66
60
64
55
71
81
Door County Memorial Hospital (Sturgeon Bay)
67
70
83
80
66
60
75
57
79
83
Eagle River Memorial Hospital (Eagle River)
68
67
82
76
68
64
73
67
84
82
Edgerton Hospital and Health Services (Edgerton)
61
67
76
82
72
68
68
66
86
86
Flambeau Hospital (Park Falls)
66
64
78
79
73
59
63
60
84
74
Fort Memorial Hospital (Fort Atkinson)
68
70
80
76
63
62
68
66
70
84
Franciscan Skemp - Mayo Health System (La Crosse)
67
74
81
72
59
58
65
46
72
83
Franciscan Skemp - Mayo Health System (Sparta)
63
53
88
71
69
50
53
56
75
75
Franciscan Skemp Heathcare, Arcadia - Mayo Health System (Arcadia)
65
81
89
77
67
63
58
54
66
91
Froedtert Memorial Lutheran Hospital (Milwaukee)
73
78
76
78
56
62
71
47
64
84
Good Samaritan Health Center (Merrill)
68
67
83
78
66
61
71
56
73
87
Grant Regional Health Center (Lancaster)
79
76
88
87
86
72
77
66
78
80
Gundersen Lutheran (La Crosse)
76
83
81
79
67
64
70
52
75
87
Hayward Area Memorial Hospital (Hayward)
74
74
87
80
71
69
70
75
83
87
Hess Memorial Hospital (Mauston)
67
68
86
76
67
63
67
52
77
83
Holy Family Memorial Medical Center (Manitowoc)
64
67
78
74
64
60
62
47
76
83
Howard Young Medical Center (Woodruff)
63
67
75
75
68
62
65
48
71
85
Hudson Hospital & Clinics (Hudson)
81
84
85
82
76
70
74
63
67
86
Lakeview Medical Center (Rice lake)
73
76
86
81
78
70
72
61
81
88
Langlade Hospital – An Aspirus Partner (Antigo)
70
73
82
83
70
72
72
54
84
93
Luther Hospital - Mayo Health System (Eau Claire)
74
83
82
79
68
63
69
54
73
89
Luther Midelfort Chippewa Valley (Bloomer)
67
71
80
73
58
51
68
49
80
86
Luther Midelfort Northland (Barron)
71
72
78
74
67
66
70
58
69
85
Luther Midelfort Oakridge (Osseo)
77
76
78
76
66
58
68
51
82
89
Memorial Health Center (Medford)
73
68
82
82
71
62
72
63
81
87
Memorial Hospital of Lafayette County (Darlington)
72
74
87
80
74
73
69
60
85
89
Memorial Medical Center (Ashland)
67
67
83
78
75
64
69
56
78
88
Memorial Medical Center (Neillsville)
69
66
81
77
68
55
63
55
85
84
Mercy Health System (Janesville)
51
48
76
73
54
56
62
39
67
84
Mercy Medical Center (Oshkosh)
76
79
82
79
72
66
73
53
78
87
Meriter Hospital (Madison)
77
81
75
77
64
62
67
55
75
86
Monroe Clinic (Monroe)
71
70
80
81
70
63
71
57
74
86
Moundview Memorial Hospital & Clinics, Inc. (Friendship)
66
58
74
80
72
59
70
67
83
83
New London Family Medical Center (New London)
59
65
76
70
61
59
65
64
81
82
OakLeaf Surgical Hospital (Eau Claire)
94
96
92
88
85
72
78
82
83
94
Oconomowoc Memorial Hospital (Oconomowoc)
65
70
80
77
63
63
69
54
75
86
Oconto Hospital and Medical Center (Oconto)
Orthopaedic Hospital of Wisconsin (Glendale)
85
93
91
95
93
88
86
78
89
92
Our Lady of Victory Hospital (Stanley)
78
71
81
83
77
69
72
59
94
88
Red Cedar Medical Center - Mayo Health System (Menomonie)
78
75
86
81
77
72
74
71
79
87
Reedsburg Area Medical Center (Reedsburg)
68
70
84
79
69
67
71
63
80
86
Ripon Medical Center, Inc. (Ripon)
72
71
82
82
74
61
65
67
80
83
River Falls Area Hospital (River Falls)
74
74
83
80
78
60
77
62
76
86
Riverside Medical Center (Waupaca)
64
66
83
74
69
63
66
60
78
87
Riverview Hospital Association (Wisconsin Rapids)
70
72
84
84
69
68
72
54
82
84
Rusk County Memorial Hospital and Nursing Home (Ladysmith)
Sacred Heart Hospital (Eau Claire)
73
76
84
80
65
63
69
56
78
87
Sacred Heart Hospital (Tomahawk)
80
78
91
90
79
67
76
67
86
86
Saint Clare's Hospital (Weston)
71
74
75
76
68
58
67
48
73
89
Saint Joseph's Hospital (Marshfield)
69
73
70
73
59
62
61
48
70
82
Saint Michael's Hospital (Stevens Point)
60
60
81
76
63
63
72
62
75
89
Sauk Prairie Memorial Hospital (Prairie du Sac)
85
87
86
82
75
66
72
62
78
90
Shawano Medical Center (Shawano)
70
69
81
79
73
66
69
66
78
80
Southwest Health Center (Platteville)
75
71
85
79
73
67
67
69
83
89
Spooner Health System (Spooner)
65
59
87
77
71
63
67
53
71
86
St. Agnes Hospital (Fond du Lac)
58
56
77
71
63
60
65
52
79
81
St. Clare Hospital & Health Services (Baraboo)
70
70
82
77
69
64
66
63
78
83
St. Croix Regional Medical Center (St. Croix Falls)
St. Elizabeth Hospital (Appleton)
68
74
82
77
63
60
71
50
72
87
St. Joseph's Community Health Services Inc. (Hillsboro)
63
64
82
74
62
70
68
49
79
82
St. Joseph's Hospital (West Bend)
66
66
83
76
62
68
71
67
70
87
St. Joseph's Hospital (Chippewa Falls)
76
76
83
81
75
68
74
64
79
89
St. Mary's Hospital (Madison)
78
82
80
82
65
64
74
62
78
86
St. Mary's Hospital Medical Center (Green Bay)
67
73
81
75
61
65
71
61
68
87
St. Mary's Hospitals (Rhinelander)
57
57
79
71
60
58
64
44
67
88
St. Nicholas Hospital (Sheboygan)
69
74
82
75
63
60
76
61
63
88
St. Vincent Hospital (Green Bay)
72
75
81
80
64
69
67
66
81
88
Stoughton Hospital (Stoughton)
85
91
85
87
76
67
76
69
86
94
The Richland Hospital, Inc. (Richland Center)
Theda Clark Medical Center (Neenah)
71
77
77
71
60
62
66
53
70
85
Tomah Memorial Hospital (Tomah)
73
74
87
82
75
69
70
68
74
90
Tri-County Memorial Hospital (Whitehall)
83
81
89
85
86
71
70
58
85
76
United Hospital System (Kenosha)
66
70
77
74
67
56
69
49
76
79
University of Wisconsin Hospital & Clinics Authority (Madison)
75
81
74
75
58
62
66
52
71
88
Upland Hills Health, Inc. (Dodgeville)
76
80
88
82
73
68
74
64
82
91
UW Health Partners Watertown Regional Medical Center (Watertown)
59
58
75
69
63
57
61
58
72
81
Vernon Memorial Hospital (Viroqua)
73
77
84
79
77
64
66
57
84
88
Waukesha Memorial Hospital (Waukesha)
77
80
79
79
66
61
71
64
73
88
Waupun Memorial Hospital (Waupun)
75
72
83
86
78
72
77
67
79
86
Westfields Hospital (New Richmond)
70
74
82
81
71
71
73
62
84
85
Wheaton Franciscan Healthcare - All Saints (Racine)
57
55
75
73
50
54
64
52
66
86
Wheaton Franciscan Healthcare - Elmbrook Memorial (Brookfield)
61
63
79
71
53
56
67
53
65
83
Wheaton Franciscan Healthcare - St. Francis (Milwaukee)
57
57
77
68
57
58
60
52
67
81
Wheaton Franciscan, Inc. (Milwaukee)
62
65
79
78
61
62
74
66
65
83
Wild Rose Community Memorial Hospital (Wild Rose)
78
61
82
79
66
71
72
54
74
80
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